Refund policy

Our goal is to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, please let us know. We offer an easy return process on all orders purchased within 30 days.

Item/Return Condition: Once you receive an item, you must inspect the texture and color without taking the item completely out of the packaging. Do not unfold or take the item completely out of the packaging unless you decide to keep the item. Any item(s) being returned must be unused, unwashed, folded in the original factory fold inside it's packaging and with all materials (inserts, cardboard, ribbon, etc.) - all items must be returned in the same condition they were received. Although some products/labels are marked “wash before using”, all customers must ensure their received order is clear of any defects upon arrival & before washing.

In addition, Do not tape, glue, or staple documents to the product itself as it will damage the packaging and be considered damaged, this will void your return as it will no longer be eligible for resale. Place packing slips/invoice or any documents pertaining to your return inside the packaging with the product only.

Return Authorizations: If the item meets our return conditions, you may contact our customer service department to initiate your return process. Provide the customer representative with your order number and full name, and they will issue an authorization for you. If you are located in the lower 48 states, you will be emailed a prepaid return label. If you are not located within the lower 48 states the customer service representative will provide you with the return address and authorization number, the return shipping fees will be the customer's responsibility. If your return is for an exchange, please ensure to indicate that to the representative and also note this with your return. Return Authorizations are only valid for 30-Days. Returns must be initiated within the 30-Days of delivery or a 25% Restocking Fee will be deducted from your return cost.

Refunds: You can expect to receive your refund within four weeks of shipping your package back to us. In many cases you will receive a refund sooner, but we estimate four weeks because of the time required for return shipping (up to 14 days), product inspection at our returns facility (up to 5 business days), and processing from your bank or credit card company (up to 5 business days). We will notify you via email with the details of your refund, and issue your refund in the form of the payment used to make your purchase. Refunds will be issued only to the same method of payment that was used for purchase, no exceptions.

International Customers: Shipping Fees, Custom Duty Fees, Tax Charges and any other associated fees charged are nonrefundable.